Thursday, September 02, 2010
   
Text Size

Search MomMD

Advertisement

Hiring medical practice staff

Advertisement
The first and most important person you hire.....after your accountant....is going to be your Office Manager - Insurance Biller. It's far easier to hire a person knowledgeable in the insurance plans that participate in your geographical area and teach them to manage an office than it is to teach an office manager how to deal with insurance. This person will be responsible for your income, which is the backbone of your practice. And your practice IS a business and must be run like one.

Your second and third key people in your organization are going to be your front office Receptionist and back office Nurse, or MA.

The receptionist is typically the first contact any patient has with you and your office. You only get one chance at creating the first impression you want patients to have. Keep in mind the kind of practice you have when hiring a Receptionist. If you're dealing with menopausal women, for example, you might want to consider an older woman who can relate. Your Nurse or MA is a direct extension of yourself. They must be compassionate with the patients, and thorough in their work. They are typically the ones who will be doing blood draws and making sure those samples are sent to the right labs in a timely manner. Usually they are also responsible for call backs to the patients and must be knowledgeable in answering patient questions.....the way you would.

This is a general overall view of the staff needed when opening a new practice.

Author profile: Linda Strong

Recent Forum Posts

Recent Posts
Preventive medicine
by halli
30 minutes 29 seconds ago
What about not purchasing a tail?
by frogger
Today at 08:59 AM
Can this be done?
by sahmd
Today at 01:49 AM
another what should I do/resident seeking guide
by reluctantmd
Yesterday at 11:46 AM
Taking a break... and timing it right
by mohm
08/31/10 10:45 PM

Latest blog posts

no comment

August 31st, 2010 by jonesie
I do not like outpatient medicine.  I didn't like it coming... Readmore...

disparity

August 21st, 2010 by jonesie
I continue to be astonished by the disparities in our "healt... Readmore...

August 12th, 2010 by jonesie
Today in clinic (ah, clinic.  remind me to tell you about c... Readmore...


Moms & medicine

Does your practice or residency program have a formal maternity leave policy?